Quote: pasteleriagenil
sorry for the inconvenience and poor English translation
Mr. I would like to know why they have taken my balance and where they have laid today July 6 without I have asked anything. $ 4.615 according udes. internal transfer of balance where they have put him and because they have done so without having applied. I do not see very clear account these movements I think not want to pay me for that have made this move. First they had to have said what they would do with my money.
Hi,
please don't toke like that we are not thiefs
after checking, your account was hacked, he/she purchased some Credits and nothing else has been done in your account since it's not possible to change the payment emails.
we have updated your account with the original email that was in your account : pasteleriag****@******.com
you can recover your account by clicking forgot password from the login page for a new password,
we have added the loses: $2 to your account,
the best steps to do for avoiding such issues next time:
1- make sure to have a strong antivirus program and updated.
2- make sure to make unique password (at least 8 characters with caps and numbers)for each site you are invested your money on it.
3- make sure to change your main email password and change your payment gateways password as will, and better use different main email just incase.
4- Always Use secure and protected browser like mozilla firefox or google chrome
5- Keep fire wall on
6- If you feel you visit a site who have maleware, phising or virus, clear your browser cookies and restart your browser and router or modem and after this if you still have doubt, then we recommend you to change the site password.
Best Regards,
pasteleriagenil
Standard
Erhan
